Block IP addresses

  • Article
  • iii minutes to read

If you want Clarity to terminate tracking certain IP addresses, you can add them to a blocklist. This excludes internal IPs such that related data isn't added to data gathered from your site's visitors.

  • Dashboard: Site visitors on the list won't contribute to the tracked metrics.
  • Recordings: No sessions from visitors on the list are recorded.
  • Heatmaps: Site visitors on the list won't have their activeness included on click maps or scroll maps.

Note

  • Clarity simply supports IPv4 addresses. We exercise non support IPv6 or dynamic IP addresses (for example, VPN). However, we couldn't block IP addresses if the user has both IPv4 and IPv6 as its non-deterministic.
  • Mobile devices generally don't have a stable IP so they tin't exist used for IP blocking.

Cake an IP address from tracking

Note

To prepare upward IP exclusion, you demand to exist an administrator for your project. If you aren't, you can see which IP addresses are blocked, merely you can't change anything.

Footstep 1

Go to Clarity > Settings > IP blocking, and select Block IP address.

IP blocking.

Step 2

On the Block IP accost screen, brand your selections and and then select Block.

  • Name: Enter a friendly name to identify the IP address.
  • Cake my electric current IP: Check the box if y'all want to exclude your IP address.
  • IP address: Enter the IP address.

Add an IP address to block.

Tip

Y'all can also block a range of IP addresses. Come across the side by side department for details.

Once you've entered i or more IP addresses, each one is displayed in a list on the IP blocking page.

List of blocked IP addresses.

Annotation

You may demand to expect about 15 minutes for the changes to come into effect.

Block a range of IP addresses

If you want to block a whole range of IP addresses, you don't need to enter them one by one.

Step 1

Get to Clarity > Settings > IP blocking, and select Block IP address.

IP blocking addresses.

Pace 2

On the Block IP address screen, make your selections and select Add.

  • Proper noun: Enter a friendly proper name to identify the range of IP addresses.
  • Block my current IP: Check the box if you desire to exclude your IP address.
  • IP address: Enter a set of specific IP addresses you would similar to cake. If yous want to block of range of contiguous IP addresses, you lot can specify them individually. Nevertheless, you can also use the CIDR range of the class <Ip-address>/<prefix-length> to ascertain a prepare of IP addresses. Employ a slash after the get-go address followed by the stop accost. For instance, specify the CIDR range 69.89.31.0/24 to block the range of IP addresses from 69.89.31.0 to 69.89.31.255.

Add a range of IP addresses to block.

Stop blocking an IP address

Step 1

Become to Clarity > Settings > IP blocking, and select the icon to the right of the IP accost y'all want to unblock.

Step 2

On the Unblock this IP accost screen, select Unblock.

Right click and select inspect.

Verify that an IP address is blocked

You can verify that an IP address is blocked if you visit the page from that IP address.

Footstep 1

Browsing with a blocked IP address, go to the webpage yous desire to verify.

Step 2

Open up the JavaScript console of your browser and wait for a message.

Verify a blocked IP.

A message is displayed at the meridian of the console: "Data from this session isn't being nerveless past Microsoft Clarity due to your configured project settings."

Note

You lot can find the JavaScript panel in Edge or Chrome from your browser'due south main card: More than Tools > Developer tools.

FAQ

For more answers, refer to General FAQ.

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